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Outlook connects Microsoft 365 mail to Brink. It can be connected personally (private to you) or organization-wide by an admin, which is how you bring a shared project mailbox into a project. Who can connect: any member, for their own mailbox; owners and admins for organization connections.
Outlook connects with work or school accounts (Microsoft 365). Personal outlook.com / Hotmail accounts aren’t supported.

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Connect Outlook

1

Choose where to connect

  • Personal: Profile → My integrations → Connect on the Outlook row.
  • Organization: Integrations page → Outlook card → Connect Outlook (owners and admins only).
Integrations page with the Outlook drawer open

The Outlook drawer — Connect Outlook

2

Authorize with Microsoft

Sign in and approve read-only mail access (Mail.Read), plus your basic profile (User.Read). Brink can read messages but never send or modify them.
3

Bind mail folders

For an organization connection, open the Projects page, expand the project, and on its Integrations tab use Add scope binding: pick the Outlook connection, choose the folder from the resource picker, and click Bind integration.
Add scope binding form on the Projects page

Add scope binding on a project's Integrations tab

A personal Outlook connection covers your whole mailbox and stays private to you, so there’s nothing to bind — personal connections don’t appear in the project binding lists.

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What gets synced

  • Email messages and threads from the bound folders
  • Attachments flow into the Document Center (calendar invitations and inline signature images are skipped)
  • Deletions are honoured — a message removed in Outlook stops appearing in Brink
  • RFI and submittal numbers in subjects and bodies are cross-linked to Procore records
New mail arrives near-real-time — Microsoft notifies Brink when the inbox changes — with the regular 15-minute sync as a backstop. Older mail is imported newest-first in 30-day batches, covering about a year by default.
Instead of a folder, a binding’s resource can be a free-text search term (anything containing a space or a colon is treated as a search across the whole mailbox rather than as a folder id). It’s useful for a narrow topic, but Microsoft offers no change feed for searches: Brink re-reads only the most recent matches each sync, with no history backfill. Prefer a folder when you can.

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Privacy

Outlook is treated as a private provider:
  • A personally connected Outlook is visible only to its owner.
  • When an admin connects a mailbox organization-wide, Brink attributes the data to the actual mailbox owner (matched by email address to an organization member) — not to the admin who clicked Connect. If Brink can’t determine the owner, the data is held unreadable rather than shared organization-wide. That’s deliberate: Brink errs on the side of privacy.

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Notes

  • Microsoft provides no way for Brink to revoke its own access. Disconnecting deletes Brink’s stored credentials; to remove Brink’s access completely, also remove the Brink app from your Microsoft account’s app permissions, or have a Microsoft 365 administrator remove it in Entra ID.
  • If a folder is missing from the picker, the connection’s authorization has usually expired — the card will show Needs attention. Click Reconnect.