Outlook connects Microsoft 365 mail to Brink. It can be connected personally (private to you) or organization-wide by an admin, which is how you bring a shared project mailbox into a project.Who can connect: any member, for their own mailbox; owners and admins for organization connections.
Outlook connects with work or school accounts (Microsoft 365). Personal
outlook.com / Hotmail accounts aren’t supported.
Personal:Profile → My integrations → Connect on the Outlook row.
Organization:Integrations page → Outlook card → Connect Outlook (owners and admins only).
The Outlook drawer — Connect Outlook
2
Authorize with Microsoft
Sign in and approve read-only mail access (Mail.Read), plus your basic profile (User.Read). Brink can read messages but never send or modify them.
3
Bind mail folders
For an organization connection, open the Projects page, expand the project, and on its Integrations tab use Add scope binding: pick the Outlook connection, choose the folder from the resource picker, and click Bind integration.
Add scope binding on a project's Integrations tab
A personal Outlook connection covers your whole mailbox and stays private
to you, so there’s nothing to bind — personal connections don’t appear in the
project binding lists.
Attachments flow into the Document Center (calendar invitations and inline signature images are skipped)
Deletions are honoured — a message removed in Outlook stops appearing in Brink
RFI and submittal numbers in subjects and bodies are cross-linked to Procore records
New mail arrives near-real-time — Microsoft notifies Brink when the inbox changes — with the regular 15-minute sync as a backstop. Older mail is imported newest-first in 30-day batches, covering about a year by default.
Instead of a folder, a binding’s resource can be a free-text search term
(anything containing a space or a colon is treated as a search across the
whole mailbox rather than as a folder id). It’s useful for a narrow topic, but
Microsoft offers no change feed for searches: Brink re-reads only the most
recent matches each sync, with no history backfill. Prefer a folder when you
can.
A personally connected Outlook is visible only to its owner.
When an admin connects a mailbox organization-wide, Brink attributes the data to the actual mailbox owner (matched by email address to an organization member) — not to the admin who clicked Connect. If Brink can’t determine the owner, the data is held unreadable rather than shared organization-wide. That’s deliberate: Brink errs on the side of privacy.
Microsoft provides no way for Brink to revoke its own access. Disconnecting deletes Brink’s stored credentials; to remove Brink’s access completely, also remove the Brink app from your Microsoft account’s app permissions, or have a Microsoft 365 administrator remove it in Entra ID.
If a folder is missing from the picker, the connection’s authorization has usually expired — the card will show Needs attention. Click Reconnect.
